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| The Problems you face ahead ! |
It is difficult to discuss & liaise with France Telecom & other providers to get a phone line , check if broadband is really available in your street , and then order the correct components. |
Once your Hardware Router (box) is delivered you only have 7 days in which to collect it from La Poste. Will you be there when it arrives ,or will it be sent back ? |
How do you set up the new hardware , with internet and access provider ID & passwords ? |
How do i then make my router wireless , and secure against non authorized access? |
| What we do to solve this | Analyze & order broadband / telephone for you | Arrange delivery address and collect parts & Letters with accompanying documentation , before they are sent back to sender. | Physically connect components .Install & add profiles to software , set up your account and test that it is working. If problems phone up and liaise with the French speaking technical Help line till resolved | Set up wireless profile (if required) ready for your arrival. Test & have all passwords / ID's etc printed for you (the proprietor) to use on arrival |
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